plan management banner

Plan Management

What is Plan Management?

Plan Management is one of the funding management options available under  the National Disability Insurance Scheme (NDIS). A Plan Manager will support you with the financial administration of your NDIS plan. Plan Management enables you to choose to engage services from people who are not registered with NDIS, giving you greater flexibility, and purchasing scope for your funding.  It involves your chosen Plan Manager, assisting you to develop your annual budget in line with your NDIS plan, and to pay for services you have chosen.

At The Housing Connection (THC), we understand how overwhelming it can be to manage a NDIS plan and budget, especially considering the various rules and regulations involved. This is where our role as your Plan Manager comes into play. Our primary goal is to ease the stress associated with managing your NDIS plan and budget, freeing up your time and energy so that you can focus on achieving your goals.

Our Responsibility as your Plan Manager

Our plan management team is here to help you manage your NDIS plan and invoices

As your Plan Manager, we take on a variety of responsibilities. These include processing invoices from your chosen service providers, tracking your budget, ensuring compliance with NDIS guidelines, providing monthly statements, and preparing and submitting expense claims to the NDIS. By handling these administrative tasks, we ensure that your funds are managed effectively and efficiently and that you clearly understand your spending and remaining funds.

Another key aspect of our role is to provide you with support and advice. We help you understand the financial aspects of your NDIS plan, explain how your funds can be used, and guide you through any changes or updates to the NDIS pricing and regulations.

Learn More About Us

For more detailed information about how Plan Management works and how it can benefit you, we invite you to contact us using the form below. Our team is ready to answer any questions and provide you guidance.

It’s important to note that the NDIS covers the cost of Plan Management fees. This is funded under the Improved Life Choices category, meaning it doesn’t come out of your core support budget, and it is entirely funded by NDISat no cost to you.  In the case that this category isn’t included in your plan, we recommend you contact your Local Area Coordinator (LAC) or the National Disability Insurance Agency (NDIA) to discuss adding it.

Why THC?

PERSONALISED APPROACH

At THC, we believe every voice matters. We offer personalised services tailored to your specific needs and circumstances. You can call our office and speak to our Plan Management team.

PROMPT & EFFICIENT SERVICE

We ensure invoices are processed swiftly within 2-3 business days following your approval.

MULTILINGUAL TEAM

Our Plan Management team is diverse and multilingual, proficient in English, Japanese, Hindi, and Czech.

REGULAR FINANCIAL UPDATES

We provide monthly statements via email, giving you a clear picture of your current NDIS funding status.

REGISTERED NDIS PROVIDER

As a Registered NDIS provider, THC allows you to choose us as your service provider to cater to your NDIS needs.

STAY INFORMED AND IN CONTROL

With THC, you have full transparency over your payments. We won't process any invoices without your review and approval.

Trust THC For Your Plan Management Needs

Our dedicated team of Plan Managers is ready to work with you to manage your NDIS plan efficiently. We handle invoice payments and claim submissions to the NDIS portal and assist with funding-related issues.

Based in Chatswood, Sydney, you can visit our office and meet our friendly team for a chat.

For additional information, check the NDIS website or download the NDIS guide to plan management.

Testimonial

"Hi Nicola, The Housing Connection is an amazing organisation. I love the fact that the staff are quite heart centred…. It makes such a positive impact on Sophie’s life & well being and I’m sure, on many others. Kind regards, Mary."
Mary Storch
Family
Are you looking for a Plan Manager?  Get in touch with our team.

Meet Our Team

Petra is in our NDIS plan management team

Petra Kinska

Plan Manager/ Accountant

Petra has been working in finance for many years and completed her Master of Professional Accounting (MPA) at Kings Own Institute in Sydney. Her first internship was at an accounting company when she was 17. For Petra, her job is not just a regular job, it is her dream job.

She started at THC in 2018 as an intern during her studies. It was not long after the implementation of the NDIS. Over the years, she has gained a lot of experience with the NDIS, and became familiar with many clients and their circumstances. She has attended many seminars to understand how to help participants in the most beneficial way. Her biggest passion is to help people make their life easier and reduce the stress of dealing with providers. Petra is empathetic and is always trying to find ways to meet clients’ needs. 

Yusuke is in our NDIS plan management team

Yusuke Miyazaki

Plan Manager/ Finance Assistant

Yusuke joined The Housing Connection (THC) in October 2020. Yusuke completed Bachelor of Economics in Japan and Master of Professional Accounting at Wollongong University. He has worked as a Company Accountant (engaged in general accounting duties including internal auditing, budget allocation, cost control, etc) for over 15 years in Sydney. 

Now, Yusuke has started a new career as a Finance Assistant at THC and we are delighted to have him join the Plan Management team. He would be glad to support THC clients to better manage their funds and spending. 

Frequently
Asked
Questions

Can’t find your question? Please reach out to us at (02) 9415 3211 or via thc@thc.org.au

What is Plan Management in NDIS?

Plan Management in NDIS involves managing the financial aspects of your NDIS plan. This includes managing budgets, processing invoices from providers, tracking expenses, and providing monthly statements.

Who is a Plan Manager, and what do they do?

A Plan Manager is a professional who assists you in managing the funding for the supports in your NDIS plan. They handle financial tasks such as paying invoices, claiming expenses from the NDIS, and tracking your budget.

How can THC help me with my NDIS plan management?

At THC, we offer personalised Plan Management services tailored to your needs. We manage your NDIS funding, promptly process invoices, provide regular financial updates, and assist with funding-related issues. With our diverse team, we ensure you always have someone to speak to who understands your circumstances.

Are there any costs associated with Plan Management services?

No, Plan Management services are funded by the NDIS under the Improved Life Choices category, so you have no out-of-pocket costs.

How can I add Plan Management to my NDIS plan?

To add Plan Management to your NDIS plan, you can contact your Local Area Coordinator (LAC) or the National Disability Insurance Agency (NDIA) and request it to be included in your plan.

What makes THC's Plan Management services personalised?

At THC, we believe every individual is unique. We take the time to understand your specific needs and tailor our services accordingly. You also have the freedom to call and speak to our Plan Management team directly.

How quickly does THC process invoices?

Invoices at THC are processed swiftly within 2-3 business days following your approval.

Will I have control over the invoice payments made by THC?

Absolutely. At THC, you maintain complete control and transparency over your payments. We won't process any invoices without your review and approval.

What kind of assistance can I expect from THC's Plan Managers?

Our dedicated team of Plan Managers are ready to help you manage your NDIS plan efficiently. We handle invoice payments and claim submissions to the NDIS portal and offer assistance with funding-related issues.

Donate

Help us make a difference. All donations over $2 are tax-deductible

Translate »
Skip to content