Support in my Community

At The Housing Connection, we are committed to providing customised and results-driven support services to promote community engagement and improve the quality of life for every individual we serve. Our team is dedicated to delivering personalised assistance that helps individuals reach their specific goals and aspirations.

Personalised Support Plans

Tailored Plans For Individual Needs

We understand that each person has specific needs and goals, so we offer personalised support and services to ensure everyone receives the attention they deserve. Our social, recreational, and community engagement options are designed to be flexible and adaptable, creating a customised plan that aligns with each individual’s aspirations.

Goal-Oriented and Meaningful Activities

Our approach is centred on achieving goals, emphasising skill development, practical activities, and fostering meaningful interactions. Common goals within our community include:

  • Enhancing self-management skills
  • Building social interaction capabilities
  • Cultivating friendships
  • Promoting self-reliance
  • Maintaining a balanced and healthy lifestyle
  • Community Engagement and Social Life
  • Active Participation in Social and Economic Life

We advocate for active involvement in the economic and social aspects of the community. From engaging in popular sports like the footy, cricket, or tennis to dining out, attending parties, going to the movies, and embarking on holidays, we strive to provide opportunities for everyone to partake in daily activities that bring joy and fulfilment.

THC community activities for people with disability

In-Home Support Services

Flexible and Comprehensive Assistance

Our support encompasses facilitating individuals’ comfortable living at home, offering services from a few weekly hours to 24/7 assistance. We prioritise personalised support, encouraging community engagement, and promoting social interaction activities.

Skill Development and Continuity

Our dedicated team aids individuals in developing new skills and interests for a sustainable future, ensuring continuity and stability in their lives.


“Makes my heart so warm to know what a wonderful warm and supportive community you have created. You are simply the best. A community of living love.” 

Renee Koonin, Friend of THC

The Housing Connection Community

A Network of Support and Friendship

Our community comprises a diverse and dynamic network encompassing former participants, friends, families, caregivers, advocates, current and former employees, the board and committee members, and other community members. Collectively, we engage in various social activities such as barbeques, dinners, sporting events, movies, theatre outings, picnics, camping, and skiing trips.

Building Strong Relationships

We prioritise fostering personal connections with each individual we assist, as well as their immediate family members and close friends. This allows us to understand their unique needs, interests, and objectives comprehensively.

Key Workers and Tailored Pathways

Duncan and Rob are participants of the THC community

Personalised Attention and Support

Each individual is allocated one or two Social Educators who dedicate time to genuinely understand them, engaging in their interests, and offering unwavering support. We establish customised pathways, considering the distinct needs and aspirations of every individual needing assistance.

Focus on Community Integration and Cooperation

Our main priority is cultivating robust relationships and supporting individuals as they integrate into their community. We strive to achieve optimal individual outcomes through collaborative efforts, facilitating a life filled with opportunities, meaningful connections, and personal growth.

Our community includes NDIS participants, support workers, family, and friends

Frequently Asked Questions (FAQs)

Can’t find your question? Please reach out to us at (02) 9415 3211 or via:

What kind of personalised services does The Housing Connection offer?

We offer various personalised services tailored to each individual's needs. This includes social, recreational, and community engagement options, ensuring that everyone has a tailored plan that is goal-oriented and focused on meaningful and beneficial activities.

What types of goals do your support plans cover?

Our support plans cover a variety of goals, including skills development, practical activities, enhancing independence, building social interactions, fostering friendships, promoting self-reliance, and maintaining a balanced and healthy lifestyle.

How does The Housing Connection promote community engagement?

We believe in active participation in the social and economic aspects of the community. To ensure a fulfilling and engaged lifestyle, we encourage individuals to participate in various activities, including sports, dining out, social events, movies, holidays, and more.

Do you offer in-home support services?

Yes, we support people living comfortably in their homes, ranging from a few hours per week to 24/7 support. Our services are flexible and designed to meet the unique needs of each individual.

Is the support provided on a one-to-one basis?

Yes, support is generally provided on a one-to-one basis. We encourage community involvement and activities that promote social interaction, ensuring personalised and attentive care.

How does The Housing Connection ensure that services meet individual needs?

We prioritise face-to-face interactions with every person we support, as well as their close family members and friends, to gain a comprehensive understanding of their specific needs, interests, and goals. This ensures a tailored and effective support plan.

Who is part of The Housing Connection community?

Our community includes former participants, friends, families, carers, advocates, current and former employees, Board members, and community partners. We all come together to enjoy various social activities and support each other.

What is the role of a key worker at The Housing Connection?

Each individual is assigned a Social Educator to provide personalised attention and support. They take the time to truly get to know the person, share their interests, and assist in creating tailored pathways to meet their unique needs and aspirations.

How does The Housing Connection assist with skill development and creating continuity?

We assist individuals in developing new skills and interests that can be taken into the future, creating a sense of continuity and stability in their lives. Our focus is on fostering long-term relationships and ensuring ongoing support and engagement.

How can I contact The Housing Connection to learn more about your services?

Contact us through our website, email (, or phone (02 9415 2311). Our team can answer any questions and provide more information about our tailored support services.

Hear some stories. Learn more about the people we work with and how they are leading rich and rewarding lives.

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