Our Strategic Direction
Strategic Plan FY 2026- 2029
Mission
Support people who have intellectual and other disabilities to live fulfilling lives in the community, as independently as possible.
Strategic Vision
Ensure THC’s long-term sustainability as a leading provider of quality, individually tailored disability services through service excellence, diversified revenue, strategic partnerships and strong organisational capability.
Strategic Objectives
Service Excellence
Financial Sustainability
Organisational Capability
Strategic Priorities
NDIS Service Excellence & Maximisation
Objective: Maximise NDIS performance by delivering excellent service, filling occupancy, establishing SIL and SDA partnerships and achieving reform readiness.
Strategic Focus:
- Leverage existing strengths in SIL service delivery
- Build partnerships with SDA providers
- Expand service capacity through infrastructure investment
Revenue Growth & Diversification
Objective: Build diversified revenue streams beyond NDIS through investment, philanthropy, partnerships and new services.
Strategic Focus:
- Higher-return investment strategy
- Philanthropic and corporate partnerships
- Strategic acquisitions and partnerships
- Foundational Supports positioning
Capability & Workforce Optimisation
Objective: Build a high performing workforce and brand that supports organisational growth.
Strategic Focus:
- Workforce planning, development and succession
- Staff recruitment, engagement and retention
- Brand development and awareness
- Systems and organisational capability to support growth and continuous improvement