Support Coordination is a service provided under the National Disability Insurance Scheme (NDIS). It is designed to help and give individuals with disabilities the assistance they need in understanding, managing, and effectively implementing the funded supports outlined in their NDIS plans. For more comprehensive information on Support Coordination, please visit the NDIS website.
The primary goal of Support Coordination is to empower individuals, helping them navigate the complexities of their NDIS plans and make the most of the funded support available to them. This includes assistance in understanding the details of their plan, identifying their goals and needs, and learning how to use their funds efficiently and strategically.
Support Coordination provides individuals with the tools and support to take charge of their NDIS plan and live their lives to the fullest.
One of the critical responsibilities of a Support Coordinator is to support individuals in building skills that will enable them to lead their lives more effectively. This might involve teaching each person how to manage their plan independently, making informed decisions about their support services, or helping them develop problem-solving and negotiation skills.
Another vital aspect of their role is connecting individuals with suitable service providers. This involves researching and shortlisting providers best suited to meet the individual’s needs, facilitating introductions, and arranging delivery services. They also monitor the quality of these services and address any issues that might arise.
Furthermore, a Support Coordinator assists in planning ahead and preparing for plan reviews, ensuring that individuals can demonstrate the positive impacts of their funding and identify and advocate for their future needs.
At The Housing Connection (THC), we take pride in our dedicated team of Support Coordinators who embody the core values of our organisation. As a small to medium-sized NDIS provider, we prioritise each participant’s needs, offering a tailored and individualised service that truly makes a difference.
With 150 years of experience combined, we offer diverse expertise. Our team are fluent in English, Portuguese, and Korean, ensuring effective, culturally sensitive support.
With a combined collective experience of over 150 years in the disability and community sectors, THC's Support Coordination team brings a wealth of knowledge, diversity and understanding. Our team includes qualified social workers fluent in English, Portuguese, and Korean, ensuring effective communication and cultural sensitivity.
More detailsWe deeply understand the unique challenges and are well-versed in various disabilities, mental health, and dual diagnoses. We also offer certified specialist support coordination.
THC's Support Coordination team is committed to providing prompt assistance. We guarantee a reply within 24 hours, allowing you to receive the guidance and support you need without unnecessary delays.
More detailsWe are committed to providing prompt assistance within 24 hours, allowing you to receive the guidance and support you need without unnecessary delays.
We understand the unique challenges faced by individuals with complex and psychosocial disabilities. THC's Support Coordinators deeply understand these specific needs and are well-versed in various disabilities, mental health, and dual diagnoses. The team is also registered to deliver specialist support coordination.
More detailsA Support Coordinator plays an essential role in this process. They act as a liaison, linking the participant with a wide range of resources and services. These may include community and mainstream services such as health and education, and other government services. Their role is multifaceted, encompassing both advocacy and connection.
Support Coordinator
Barbara started at THC in 2011 as a Social Educator, working closely with participants living in support of independent living. Barbara is originally from Brazil, where she completed a bachelor’s degree in Social Work. In Brazil, Barbara worked with people with disabilities and with people living in impoverished communities.
Barbara came to Australia in 2007 and following her passion for social inclusion and social justice, Barbara completed her master’s degree of Social Work at Sydney University. Barbara has 15 years of experience working with people with disabilities, and has been a Support Coordinator with THC since 2017.
Barbara loves dogs and spending time with her family at the beach. Barbara loves supporting people to achieve their goals and independence.
NDIS & Support Coordination Lead
Inna completed her Bachelor of Social Work at the University of Sydney in 2002 and has over 20 years experience within the disability sector. Inna has a deep understanding of the needs of people with disability including those with complex needs and mental health.
Inna speaks Korean and English.
Support Coordinator
Julian Kim has been working in the disability sector and in particular with people who have intellectual disability and psychosocial needs since she completed her Bachelor’s degree of Social Work from The University of Sydney in 2002. Julian has worked as a Social Educator and Team Leader with The Housing Connection (THC). She lived and worked in London for two years from 2010-2012, working with The Salvation Army as a Social Worker in the homeless sector.
Julian has been working with THC again since 2012, initially as a Team Leader and currently as a Support Coordinator from 2019. Julian loves spending time with family and friends. She has a passion for volunteering in the local community and a strong interest in social justice projects.
Support Coordinator
Sharon has a Bachelor of Education (Habilitation) from the Australian Catholic University and has worked in the disability sector for 25 years. She started out in direct care, primarily with children, in home, respite, recreational and school environments.
Sharon worked for Family and Community Services for nearly 13 years, initially as a Case Manager, then a Senior Case Manager, where she provided case management to both children and adults with high intensity and complex needs. During this time, Sharon regularly liaised with The Housing Connection, providing case management to several THC clients. She joined The Housing Connection as a Support Coordinator in August 2022.
Sharon is passionate about supporting people with a disability to achieve their goals and to be a valued member of their local community. She incorporates strengths-based practice principals and a person-centred approach in providing Support Coordination to clients.
Support Coordinator
Sunny is an outgoing and empathetic individual who has been working as a support coordinator in the aged care and disability sector for over 8 years.
Previous to this, she has a bachelor’s degree in computer science and engineering and worked at the Yonsei University Medical Hospital as a project manager. She has also recently completed a Diploma of Community Service to further her own professional development.
With a profound understanding on organising services for all individuals with special needs, Sunny aspires to improve their quality of life by having a holistic approach to their lifestyle. Her hobbies lie in spending time with the family, nature and cafes. She remains fluent in both Korean and English.
Can’t find your question? Please reach out to us at (02) 9415 3211 or via:
thc@thc.org.au
A Support Coordinator assists individuals in understanding and implementing the funded supports in their NDIS plan. They also connect participants to community, mainstream, and government services while focusing on building skills and empowering individuals to direct their own lives.
THC stands out for its dedicated team of Support Coordinators who have extensive experience and expertise in the disability field. Our commitment to personalised service, timely responses, and specialisation in complex and psychosocial disabilities sets us apart.
Support Coordination can benefit NDIS participants by providing guidance and advocacy and connecting them to appropriate service providers. It empowers individuals to make informed decisions, build skills, and access the necessary support to achieve their goals.
THC’s Support Coordination team deeply understands complex and psychosocial disabilities, backed by years of combined experience. Our qualified social workers who speak English, Portuguese, and Korean, enhance our ability to communicate effectively and cater to diverse needs.
THC guarantees a reply within 24 hours. We prioritise prompt communication to ensure that individuals receive the support and guidance they need promptly.
THC’s Support Coordination team specialises in various disabilities, mental health, and dual diagnoses. We have the expertise to navigate the challenges associated with these conditions and provide tailored support accordingly.
To begin accessing THC’s Support Coordination services, you can contact us through the enquiry form below. Our team will guide you through the process and answer any further questions you may have.
Choose THC for Support Coordination and experience the difference that personalised, compassionate, and knowledgeable support can make in empowering your life and connecting you to the right resources.
Together, we can make a difference. Donate today to help improve the quality of life for people with disabilities.
All donations over $2 are tax-deductible
