Tech Guru – Technology Assistance

Technology Assistance Enhancing Quality of Life

Technology has become integral to our daily lives in the digital age. Technology is crucial in virtually every
aspect of modern life, from communication and entertainment, to work and learning.
For individuals who may face challenges in their everyday lives, technology assistance can significantly improve
quality of life. One program that stands out is The Housing Connection’s (THC) Tech Guru program.

What is The Housing Connection's Tech Guru Program?

The Tech Guru program is THC’s innovative initiative designed to provide comprehensive technology assistance to individuals. This program aims to empower participants by enhancing their independent living skills and communication abilities through technology.

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How Tech Guru Can Improve Your Quality of Life

By leveraging technology effectively, the Tech Guru program helps individuals overcome daily challenges, enabling
them to live more independently. Whether it’s learning how to use a new device or software, managing emails, or
navigating the internet safely, Tech Guru provides personalised support tailored to each individual’s needs.

Common Tech Issues that Tech Guru Can Assist With

Tech Guru is equipped to assist with various common IT issues. Whether you’re struggling with setting up a new device, dealing with a stubborn software glitch, or having difficulty understanding how to use a specific app, our Tech Guru is here to help.

Some Learning Outcomes from Tech Guru

Anne: Has improved her memory using the Memory2 App. She also practices typing on the Typing Club app. She has also been supported to use her banking app on phone to pay bills, manage her money and saving plan.
Duncan: Has been learning to use and practice his communication uses proloquo2go. This is an assistive technology program that helps him communicate on his iPad. He also practices spelling on iPad Notes and Youtube. Duncan is non-verbal and using this has improved his communication and use of words when talking to others.
Lisa: She uses the bomb weather app to check the weather and develop her communication skills. Lisa also gets support to practice how to use her phone properly to make phone calls and send text messages, to keep in contact with her family, so that they know she is safe, and to make plans with friends. She uses the Jicksaw and Memory2 game to improve her memory.
Chris: Has been practising for the NSW Drivers Licence test. He also receives support to use his phone properly to make video calls and send text messages.
Susan: Has been learning to use the computer more efficiently. She currently works in UNSW and University of Sydney and identified a need to improve her typing for her paid and voluntary work. She uses Microsoft word to practice her typing skills, has learnt how to use a mouse and to log in on windows.
Susie: Has been supported to use iCalendar on her iPad, to schedule her outings and meetings with people. She also been learning how to use email to send messages to staff, friends and family. Susie also learnt how to use Airdrop to send photos and videos.

The Benefits of Remote Support

One of the key advantages of the Tech Guru program is its remote support option. This means you can receive expert assistance without leaving the comfort of your home. Remote support saves time and resources and ensures that help is just a call or click away when needed.

Personalised Approach to Learning

At THC, we understand that everyone learns at their own pace and in their way. That’s why the Tech Guru program adopts a personalised approach to learning, providing one-on-one guidance and support based on each individual’s unique needs and abilities.

To join Tech Guru, please sign up using the form below!